We are really sorry about the trouble with your order. We had unexpected delays in customs that held our shipment back about 3½ weeks, which causing a backlog in deliveries. We understanding this can be frustrating and can send a 50% off discount code if you email us at info@vitacalcio.com
Your refund was processed on 11/18 and should already be on its way back to your original payment method. If there’s anything else you need or if we can help further, we’re here for you.
Thank you for your patience and understanding.
The Football Life